Tubefirst.com is keen to ensure your right to privacy online.
Information supplied to Tubefirst.com by you, will only be used to fulfil registrations, orders and to enable us to provide you with a better service.
Cancellation & Refund Policy
If you wish to cancel your annual subscription/registration, please contact us in writing, detailing the issue and we will refund the year's subscription minus a £15 administration fee within 30 days. At the end of the year's subscription you are always given the choice whether to renew or discontinue their subscription.
Data Protection Act 1998 (UK)
Tubefirst.com adheres to the Data Protection Act 1998 and as a customer, your rights under this Act are covered in this policy and also on the Tubefirst.com website.
Should you ever wish to update or delete any of your personal information then please email email@example.com
Tubefirst.com and the Personal Information that we collect about you
Simply visiting our website will not result in any Personal Information being collected or retained.
In order to register we ask you for your company's name, address and contact details
Once registered, we will hold these personal details about you along with the contact name you specify. We will store your contact name in our own database (not on Tubefirst.com) so that we may contact you in the future regarding offers and general marketing.
Ordering items or special packages on this website, will require your name and contact details. If you choose to pay using credit card, you will complete the payment on PayPal's website. Your credit card details will therefore be processed by PayPal and NOT be held on the Tubefirt.com website. Please visit www.paypal.com for further information. Whether you use PayPal or not we will still send an invoice to the contact person you specify. This will be a receipted (marked 'paid') invoice for your records if you have chosen to pay via PayPal.
Use of your information
Tubefirst.com will use your information in order to fulfil your order and obtain payment. Unless you have indicated that you do not wish to receive such information, we may also use your details to provide you with information about products, special offers and new ranges that might be of interest.
Tubefirst.com does not share your information with any other companies or individuals except to the extent that is required in completing your order and to obtaining payment.
Ensuring your privacy
Tubefirst.com takes appropriate steps, to ensure that your privacy is maintained. Your personal information is protected and only available to those members of Tubefirst.com staff who require access in order to carry out their duties.
Your credit/debit card details will need to be provided at the point of each purchase to the companies who will authorise and process payment. The companies concerned will only use this information for the purposes of facilitating your payments for an order placed on the Tubefirst.com website or through our telesales team.
Information held about our clients will only be retained on our computer for record purposes.
All data stored and processed concerning you or your orders will be stored and processed in the United Kingdom. Tubefirst.com will not send any details outside the United Kingdom.